Virtual Healthcare Assistant
Services
Our highly trained virtual assistants make sure your practice never misses a patient.
From onboarding to follow-ups and retention, we manage every step so your staff can focus on care not calls.
How Our Virtual Assistants Support Your Practice Operations
Our virtual assistants are trained to handle the day-to-day administrative tasks that slow your practice down. From scheduling and insurance verifications to reducing no-shows, collecting patient balances, and coordinating referrals, we ensure every process runs smoothly. This helps you focus on providing exceptional patient care while we manage the details.
Manage Incoming Calls
Answer every patient call promptly so no opportunity is missed.
Verify Patient Eligibility & Benefits
Check insurance coverage and benefits accurately before appointments.
Schedule & Reschedule Appointments
Book and adjust appointments efficiently to keep your schedule intact.
Appointment Reminders
Reduce no-shows and cancellations with timely reminders.
Assist During Telehealth Visits
Support patients during virtual visits for smooth and effective care. Learn more: telehealth.
Collect Copayments & Deductibles
Securely process payments using your practice’s merchant account.
Coordinate Referrals to Other Practices
Ensure patients are referred and followed up with the right specialists.
Patient Retention Support
Engage and follow up with patients to improve satisfaction and loyalty.
Who We Serve
We support a wide range of healthcare providers, from solo practitioners to large group practices. We tailor our services to meet the unique administrative needs of each practice, ensuring smooth operations, better patient engagement, and improved efficiency.
Private Practices
Small or solo clinics that need reliable administrative support when hiring an in-house staff member is not affordable.
Group Practices
Multi-provider practices seeking help with verification of benefits, eligibility checks, and authorizations.
Telehealth Providers
Virtual care practices that require appointment coordination, patient support, and streamlined administrative operations.
How It Works
Getting started with a virtual assistant is simple. We assess your practice’s needs, match you with the right VA, and ensure they are fully trained and integrated into your workflows. With ongoing support and regular performance checks, we make sure you get exactly what your practice needs. See compliance: HIPAA.
Initial Consultation
We discuss your practice’s needs, hours, expertise required, and budget.
Candidate Selection & Hiring
We find and hire the VA who best fits your practice.
Internal Training
The VA receives focused internal training before joining your team.
Practice Onboarding
We connect the VA with your practice and clarify workflows and expectations.
Seamless Daily Operations
The VA works for you while we manage administrative oversight.
Ongoing Support & Quality Checks
We continuously monitor performance, provide training, and make replacements if needed.
Get Every Call Answered, Every Patient Supported
Specialties We work with
From primary care to mental health, urgent care to specialty practices, we support providers in nearly every field of medicine. Our services are tailored to the unique challenges of each specialty to help your practice thrive.
Family Medicine
Nurse Practitioners
Internal Medicine
Pediatrics
OB/GYN
Pain Medicine
Sleep Medicine
Cardiology
Dermatology
Endocrinology
Gastroenterology
Neurology
Podiatry
Pulmonology
Physical Therapy
Urgent Care
Psychiatry
Anesthesiology
Speech Therapy
Occupational Therapy
Otolaryngology (ENT)
Physical Medicine & Rehab
Geriatrics
Allergy & Immunology
Mental Health Therapists
Nephrology
Ambulatory Surgery Center
Wound Care
Addiction Medicine
Infectious Disease
Ask Us Anything
Your Virtual Healthcare Assistant supports scheduling, eligibility verification, patient communication, and daily practice operations — all securely and efficiently.
We assess your practice’s needs, required expertise, hours, and workflows, then select a VA who best fits your specific requirements.
Absolutely. All our VAs follow HIPAA-compliant workflows to ensure patient data is handled safely and securely.
Our virtual assistants are available at rates ranging from $8 to $13 per hour, depending on your practice’s needs and the level of expertise required.
We provide continuous support, monitor performance, offer additional training, and will replace the VA if necessary to ensure your practice’s needs are fully met.
Trusted by Healthcare Providers Nationwide
Very attentive and efficient
Always available to explain things or answer questions or concerns
We would love to hear from you.
Contact Us
Have a question or want to learn more about our services? Fill out the form below and our team will get back to you within 24 hours.
We serve all 50 states.
